Refund and Returns Policy

Refund & Return Policy (0-Day Policy)

Last Updated: 13/01/2026

Thank you for shopping with Amrittulya Organic Siences.
Due to the nature of FMCG (Fast-Moving Consumer Goods) products, we follow a strict 0-Days Return & Refund Policy.

1. No Return & No Refund Policy

  • All products sold on Amrittulya.com are non-returnable and non-refundable.
  • Once an order is delivered successfully, no return, refund, or exchange request will be accepted.

This policy is in place to ensure hygiene, safety, and product integrity, as FMCG items are consumable in nature.

2. Exceptions (Only at the Time of Delivery)

A replacement or refund may be considered only if:

  • The product is physically damaged at the time of delivery
  • The product is expired on the delivery date
  • The wrong product is delivered
  • The product is missing from the order

тЪая╕П Important:

  • Issues must be reported immediately at the time of delivery or within 2 hours of delivery.
  • Requests raised after this period will not be accepted.

3. Proof Required

To process any exception request, customers must provide:

  • Clear unboxing video or images
  • Order ID and invoice

Without valid proof, no claim will be entertained.

4. Non-Eligible Cases

тЭМ Change of mind
тЭМ Taste preference issues
тЭМ Opened or used products
тЭМ Delay caused by customer unavailability
тЭМ Incorrect address provided by customer

5. Refund Method (If Approved)

If an exception is approved:

  • Refund will be processed to the original payment method
  • Refund timeline: 5тАУ7 business days
  • Shipping charges (if any) are non-refundable

6. Order Cancellation

  • Orders can be canceled only before dispatch.
  • Once dispatched, no cancellation or refund is possible.

7. Contact Information

For support:
ЁЯУз Email: amrittulyaorganicscience@gmail.com
ЁЯУЮ Phone: 9412019549

8. Policy Acceptance

By placing an order on Amrittulya.com, you agree to this 0-Days Return & Refund Policy.

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